{"id":1269,"date":"2020-04-01T14:22:07","date_gmt":"2020-04-01T14:22:07","guid":{"rendered":"http:\/\/10.92.12.131:20780\/?p=1269"},"modified":"2025-01-13T17:41:07","modified_gmt":"2025-01-13T17:41:07","slug":"100-operativi-per-i-nostri-clienti","status":"publish","type":"post","link":"https:\/\/www.idearespa.eu\/fr\/100-operativi-per-i-nostri-clienti\/","title":{"rendered":"100% Op\u00e9rationnel pour nos clients"},"content":{"rendered":"<p>M\u00eame en cette p\u00e9riode d'alerte sanitaire, la soci\u00e9t\u00e9 IdeaRE S.p.A. garantit r\u00e9guli\u00e8rement les services contractuels, y compris les suivants&nbsp;<em><strong>Service d'assistance<\/strong><\/em>. La continuit\u00e9 est rendue possible, m\u00eame en l'absence de la pr\u00e9sence physique des employ\u00e9s dans notre entreprise, gr\u00e2ce \u00e0 la fa\u00e7on dont elle est structur\u00e9e.<\/p>\n\n\n\n<p>Afin de permettre une communication coh\u00e9rente de REFTREE pendant cette p\u00e9riode d'urgence, nous avons r\u00e9ussi \u00e0 mettre en place un syst\u00e8me de communication qui se connecte via API \u00e0 un service externe de messagerie texte de masse, afin que les entreprises utilisant la solution RefTree puissent rester en contact avec leurs clients et les informer de toutes les pr\u00e9cautions prises \u00e0 la suite des d\u00e9crets minist\u00e9riels de ces derniers jours.<\/p>\n\n\n\n<p>Appelez-nous si vous souhaitez en savoir plus.<\/p>\n\n\n\n<p><em>Dans le but de communiquer les \u00e9volutions fonctionnelles existantes et pr\u00e9vues du syst\u00e8me REFTREE \u00e0 tous les clients, nous pr\u00e9parons une lettre d'information qui fournira une description des mises \u00e0 jour les plus importantes du syst\u00e8me sur une base bimestrielle.<\/em><\/p>\n\n\n\n<p>Restez \u00e0 l'\u00e9coute !<\/p>","protected":false},"excerpt":{"rendered":"<p>Anche in questo momento di allerta sanitaria l\u2019azienda&nbsp;IdeaRE&nbsp;S.p.A.&nbsp;garantisce regolarmente i servizi conttrattualizzati, tra cui il servizio di&nbsp;Help Desk. La continuita\u2019 e\u2019 resa possibile, anche in assenza di presenza fisica dei dipendenti presso la nostra azienda, grazie al modo in cui essa \u00e8 stata strutturata. Per permettere comunicazioni omogenee da&nbsp;REFTREE&nbsp;in questo periodo di emergenza, siamo riusciti [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1313,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-1269","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-notizie"],"_links":{"self":[{"href":"https:\/\/www.idearespa.eu\/fr\/wp-json\/wp\/v2\/posts\/1269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idearespa.eu\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.idearespa.eu\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.idearespa.eu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idearespa.eu\/fr\/wp-json\/wp\/v2\/comments?post=1269"}],"version-history":[{"count":2,"href":"https:\/\/www.idearespa.eu\/fr\/wp-json\/wp\/v2\/posts\/1269\/revisions"}],"predecessor-version":[{"id":1300,"href":"https:\/\/www.idearespa.eu\/fr\/wp-json\/wp\/v2\/posts\/1269\/revisions\/1300"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.idearespa.eu\/fr\/wp-json\/wp\/v2\/media\/1313"}],"wp:attachment":[{"href":"https:\/\/www.idearespa.eu\/fr\/wp-json\/wp\/v2\/media?parent=1269"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.idearespa.eu\/fr\/wp-json\/wp\/v2\/categories?post=1269"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.idearespa.eu\/fr\/wp-json\/wp\/v2\/tags?post=1269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}